Infinite Worlds of the DSP: Making Training Fun!
John Pingo, Ph.D., CEO 
Tiffany Kragenbrink, VP of Staff Development
Goldie B. Floberg Center
Think of the word "Fun". Does staff training pop into your mind when you think "fun"? If it doesn't, good news! That can be changed. We can change training from PowerPoint slides with unending bullet points and lectures consisting of monotonous monologues to an experience more akin to playing pulse pounding video games or trying to work with friends to get out of an escape room. By applying gamification concepts and psychological research findings related to learning and memory, we can make any learning experiencing more fun and engaging. Whether you're looking for ideas for DSP training, leadership training, or just looking to get free, cool swag, energy drinks and snacks, we've got you covered! Join us for a fast-paced, interactive 1-hour trip to fun town!
The Post-Pandemic Unpack: How Disruption Teaches Us to Unlearn
Shannon Benaitis, PHR, CEO/Chief Consultant
Albatross Training Solutions
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Instead of more presentations or articles about what we have learned from the pandemic, let's talk about what the closures and disruption can help us un-learn. We have an unprecedented opportunity to shift our paradigms, dismantle systems that uphold inequity, and examine policies and procedures with a more critical and practical eye than ever before. Many of us have been guilty of operating and leading our agencies with a fixed mindset about how organizations should run and what organizational culture should feel like. We made a lot of assumptions that we now know were wrong. But knowing is only part of the unpacking process. It's what you decide to do with that knowledge that is going to matter from here. Don't waste this opportunity to explore different paths to goal achievement, create alternative definitions of productivity or performance, and understand why communicating more doesn't always mean talking more. We'll also discuss how to get out of your own way when it comes to your attitudes about schedule and worksite flexibility, which is the most valuable weapon you've got in the recruiting and retention battle- yes, even when it comes to essential staff like DSPs.​